Module 01 / 07
Before the interview
Three things to do before the day: research the company, prepare your documents and plan your arrival.
01Research the company
- Learn the hotel or restaurant's name and the services it offers.
- Understand the position you are applying for.
- Be ready to explain why you want to work there.
02Prepare your documents
- Have your updated resume, if applicable.
- Prepare your employment references, if available.
- Be ready to discuss your contact information and availability.
- Bring any documents requested by the employer.
03Plan your arrival
- Confirm the address, date, and time.
- Check traffic and transportation options.
- Aim to arrive 10–15 minutes early.
- If something unexpected happens, notify the interviewer as soon as possible.
Quick check · True or false?
Answer the quick check to complete this moduleIf you're running late, it's better to just arrive when you can without calling.


