0:00 / 0:10
Professional courses · Housekeeping
Housekeeping supervisors program
Build the skills to lead high-performance teams in the hotel industry. Learn people management, activity planning, process supervision, quality control and how to solve operational situations, for efficient, excellent service.
- 13 modules
- 31 min of video
- 15 chapters
- Video in Spanish
Who it's for
For the leaders who train the team.
- 01Housekeeping Supervisors
- 02Floor Supervisors
- 03Assistant Executive Housekeepers
Watch it chapter by chapter.
15 chapters: the introduction, the 13 modules, and the training checklist with the closing. Pick a chapter to jump straight to it. Video in Spanish.
Chapters15 · 30:48
What you'll achieve
Ten skills, ready for your shift.
- 01Organize and assign the work efficiently
- 02Explain and demonstrate each procedure
- 03Train room attendants, housemen, public areas and laundry
- 04Inspect rooms, public areas and laundry
- 05Spot mistakes and teach how to fix them
- 06Manage the team's time and productivity
- 07Communicate professionally and effectively
- 08Resolve conflicts and difficult situations
- 09Motivate and develop the team
- 10Evaluate individual and team performance